At Loder Strap, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You may return most items within 7 days of delivery.

To be eligible for a return, the item must be unused, unwashed, and in the same condition as received, with original packaging.

Returns must be approved before being sent back. Please contact us at [loderstraps@gmail.com] to initiate a return.

Non-Returnable Items

Customized or personalized products

Used or damaged items due to customer misuse

Sale or clearance items

Refunds

Once we receive and inspect your return, we will notify you about the status of your refund.

If approved, your refund will be processed to your original method of payment within 5–10 business days.

Shipping charges (if any) are non-refundable unless the return is due to a defect or error on our part.

Exchanges

We only replace items if they are defective, damaged, or the wrong item was sent. Please contact us within 3 days of delivery for exchange requests.

Shipping Returns

Customers are responsible for return shipping costs unless the item was defective or incorrect.

We recommend using a trackable shipping service.